Infinite loading in Elementor editor when Ultimate Member is active

  • Resolved Imagetheogdt

    (@theogdt)


    2 weeks, 5 days ago

    Hi everyone,

    I’m experiencing a conflict between Elementor and the Ultimate Member plugin that completely prevents me from editing any page.

    Issue
    Whenever I try to open a page in the Elementor editor, it gets stuck on an infinite loading screen. The editor never loads — I just see the spinner indefinitely.

    Additional details

    • The issue persists even in Safe Mode (Elementor’s built-in debug mode), so it doesn’t appear to be caused by a theme or another plugin interfering.
    • When I deactivate Ultimate Member, Elementor loads perfectly fine again.
    • Re-activating Ultimate Member immediately reproduces the bug.

    Environment

    • Elementor: v4.0.0
    • Ultimate Member: v2.11.3

    Steps to reproduce

    1. Have both Elementor and Ultimate Member active simultaneously.
    2. Open any page for editing in Elementor.
    3. The editor gets stuck on infinite loading — the editor never appears.

    This is a clear conflict between the two plugins. Has anyone else run into this? Is there a known fix or workaround?

    Thanks in advance!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support ImageMilos

    (@miloss84)

    2 weeks, 5 days ago

    Hi there,

    Thanks for contacting us.

    The issue is related to the Ultimate Member third party plugin you are using, as once the plugin is deactivated, the issue is no longer occurring.

    Therefore, we highly recommend that you report this issue to the support team for this plugin, so they may further troubleshoot and provide any recommendation (or possible fix) to resolve this issue.

    Should they need any help from us, they can open an issue on our Github account and our developers will be happy to assist. https://github.com/elementor/elementor/issues

    For reference: What do we Support?

    Kind regards,

    Plugin Support ImageMarielle C

    (@mariellec)

    1 week, 2 days ago

    Hi there,

    Due to inactivity, this ticket has been closed.

    If you run into any other issues, don’t hesitate to open a new topic.

    We will be more than happy to help.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)

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