Pressable Reviews 297

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, knowledge, and responsiveness. Many people appreciate the seamless onboarding and migration processes, often noting the intuitive tools and user-friendly platform. The service is frequently described as reliable, fast, and high-performing, with many users experiencing significant improvements in website speed and overall performance. However, some customers also noted issues with the complexity of the website interface and the number of different dashboards required for various features. A few people experienced difficulties with the caching system and found the support for custom code to be inadequate. There were also occasional mentions of slow chat responses and some dissatisfaction with the migration team's communication.

What people talk about most

Website

Clients share positive opinions on website experiences, often highlighting super-fast hosting and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the support team as... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the consistent and unparalleled level... See more

User experience

People report positive experiences with user experience. Many customers praise the user-friendly website... See more

Staff

Reviewers express high satisfaction with the staff, consistently highlighting their helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

We switched to Pressable recently. I am very impressed by their technical support. Live agents are easy to reach via chat 24-7, and they are very knowledgeable. Thanks to Pressable, I don't have to... See more

Company replied

Rated 5 out of 5 stars

I transferred my website to Pressable even though I didn’t qualify for one of their transfer specials — and they still honored it. That gesture alone impressed me, but what truly set them apart was... See more

Company replied

Rated 5 out of 5 stars

It was easy to onboard from a different WordPress provider. We got good support when onboarding, and Pressable provided good answers to our numerous onboarding questions. You do have to use chat to ge... See more

Rated 5 out of 5 stars

Fantastic support! I migrated a site from another host to Pressable which went very smoothly with unparalleled service. When I hit a snag caused by my own lack of tech know-how, they were on it immedi... See more

Company replied


Company details

  1. #24 of 62 best companies in Web Hosting Company

About Pressable

Written by the company

Pressable Managed WordPress Hosting

Managed WordPress Hosting

Design, build, and launch WordPress websites on a managed hosting platform created by Automattic - the same minds that brought you WordPress, WooCommerce, and Jetpack.

- View Pricing -
- How It Works -
- Hosting For Agencies -
- Hosting For Businesses -
- Hosting For WooCommerce -
- Hosting For Enterprise -

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Matthew from Pressable was simply…

Matthew from Pressable was simply incredible. He worked with me all day to locate and resolve a load speed issue on my website. He was incredibly kind and insightful. I can not recommend him and the team at Pressable enough.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Has reliable help and guidance.

April 17, 2025
Pressable logo

Reply from Pressable

Great to hear this! We're always here to help if you need it.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, easy setup.

August 19, 2025
Pressable logo

Reply from Pressable

Thanks for sharing this with us. Glad to hear your experience has been a positive one so far!

Rated 5 out of 5 stars

Quick response even in off timing or…

Quick response even in off timing or weekend.

November 17, 2025
Pressable logo

Reply from Pressable

Great to hear this! Our support team is made up of real WordPress experts available 24/7 to make sure you're good to go. We'll pass this along to the team.

Rated 3 out of 5 stars

Frustratingly slow admin interface.

Frustratingly slow admin interface.
Confusing integration with Automattic for Agencies.
Friendly support, but too often they misunderstand the technical details of the requests.

Helpful APM insights and caching.
However, the caching documentation and insights could be better.

November 6, 2025
Rated 5 out of 5 stars

Pressable is a great choice for Managed WordPress

I have been utilizing managed dedicated server hosting for over 10 years, and recently migrated all of our client websites to InMotion hosting. For one of our clients, WooCommerce is utilized for sales/distribution of one-time-use digital license keys. We chose to migrate this client to Pressable to learn more about Pressable while ensuring uptime. The Pressable team managed the site migration, testing, updating to php 8.x, and ensuring all WooCommerce orders were synchronized at the moment of Take Live. I'm happy to report the site has not been offline at all, support has been great, website speed is as advertised, and all systems are optimal!

October 27, 2025
Pressable logo

Reply from Pressable

This is really great to hear! Thank you so much for sharing this with us. I will be passing this along to the team.

Rated 4 out of 5 stars

Selektin atributs is not easy

Selektin atributs is not easy. There is no aply in selection. To group them and change the value I need. Export import is very halpful, I am a beginer. When I finish creating the page, I can tell more. But I am very happy that pages like yours exist. Thankyou

November 12, 2025
Pressable logo

Reply from Pressable

Thank you for taking the time to share this feedback! I will be passing this along to the team. Reach out if there's anything else we can do to help you get up and running!

Rated 5 out of 5 stars

Above and Beyond Hosting and Support

Pressable has exceeded my expecations on many occasions. It's rare to have the level of support and consistent service with a hosting company. Their support and willingness to resolve issues feel like they are a member of our team. We've used them on many projects and will continue to recommend them for all of our WordPress projects.

November 5, 2025
Pressable logo

Reply from Pressable

Thank you for sharing this feedback with us, Andrew! Our support team loves hearing this type of feedback and I'll be sure it pass it along. Thank you for your continued support!

Rated 5 out of 5 stars

Pressable is the only option for anyone serious about hosting Wordpress.

Pressable is the only option for anyone serious about hosting Wordpress. I used to hate the idea of managed Wordpress because so many other providers did it wrong. I represent the Wodobo team and we'd gotten used to cPanel, which was great for a lot of reasons, but we couldn't stay with it because our agency got too big and we needed a solution that would not only allow us to scale, but that would allow each of our client sites to thrive.

Pressable's support team is phenomenal and they're always showing up in huge ways delivering the help I need super fast and teaching me along the way.

I've honestly never had this level of support both from the hosting architecture and support in my 10 years of being in business.

We've had a few that really excelled, but Pressable is so far beyond any of those solutions that it's hard think of how we got along without them.

Kudos to Pressable and Automattic for agencies that help make it even better!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great product and outstanding customer service.

The hosting product is quality and has great features, one of which is direct access to WordPress. The customer service is truly super. Outstanding is the best word. Available 24/7, knowledgeable, helpful and courteous. Above and beyond the norm even. These days, so many companies, especially online companies, have terrible customer service. Sometimes these other companies don't even have a customer service option - it is called 'sales'. When at all possible, I leave companies who do terrible customer service. Pressable is not like that. Pressable's customer service folks are (and bot is) available. (Thank you) Every single customer service actual person has been very helpful and courteous. (Thank you) And frankly, your service bot does a very good job. I have found the people to be even better, but your bot is courteous, will give multiple possibilities if one thing doesn't work and offer a person. I tell whoever might be interested about Pressable. May this fantastic service and quality product continue!

October 22, 2025
Rated 5 out of 5 stars

Reliable and outstanding technical support

We switched to Pressable recently. I am very impressed by their technical support. Live agents are easy to reach via chat 24-7, and they are very knowledgeable. Thanks to Pressable, I don't have to wait for my web designer to fix issues. I also like their reports and their integration with WordPress, which makes it easy to manage and access our websites from one page.

October 7, 2025
Pressable logo

Reply from Pressable

We're glad your experience has been a positive one so far! I've passed this feedback along to the team. We're always here to help if there's anything you need!

Rated 5 out of 5 stars

Easy switch, solid experience so far

I switched to Pressable from another WordPress provider that no longer offered blog hosting. The migration and setup activities, even the DNS transfer instructions, were easy and largely hands-off. The hosting so far seems rock solid. Looking forward to a great long term experience with Pressable.

October 11, 2025
Rated 5 out of 5 stars

While I was completely dissatisfied…

While I was completely dissatisfied with the woo commerce/WP “copycat” customer service/developer company, every single Pressable employee was excellent, even though they knew my intent was to cancel, they were professional, helpful and respectful. Huge!!!

September 28, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look