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At Deloitte Digital, we connect brands with the right strategies and tools to create great impact. Over a decade ago, we developed a new model for a new age: an agency + a consultancy. We combine the discipline of Deloitte with the power of creativity—connecting people, ideas, technology, and capabilities in innovative ways to help our clients tackle their biggest challenges. Connect with us to create great brand experiences.
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http://www.deloittedigital.com
Deloitte Digital的外部链接
- 所属行业
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- 2017
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- Mobile、Social、Web、Content Management、Digital Strategy、Design、Digital ERP、GenAI、Commerce、Salesforce、Adobe和Health Care
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Howdy from ShopTalk Fall, in Nashville! 🤠 I'm always so energized by meeting up with colleagues (old and new) at events like these. This morning, I had the distinct privilege of sharing the stage with LeRoy Nichols IV (Head of Digital Product at Taco Bell) and Austin Leonard (Vice President and General Manager of DG Media Network). While not immediately obvious, Taco Bell and Dollar General have more in common that you might think: They are both economically countercyclical, they both generate immense value from a curated set of low-cost inputs, and they are both world-class operators at massive scale. Together, we dug into the findings from my team's latest research (linked below), Bridging the Commerce Divide, and a few things stuck with me from the conversation: 𝟭. 𝗕𝗲𝗮𝘂𝘁𝗶𝗳𝘂𝗹 𝗯𝗮𝘀𝗶𝗰𝘀 𝘀𝘁𝗶𝗹𝗹 𝘄𝗶𝗻. Everyone wants to talk about the shiny, next-gen capability. But none of it holds up if the foundation isn't solid. Get the basics beautiful first; everything else is built on top of them. 𝟮. 𝗗𝗮𝘁𝗮 𝗶𝘀 𝗼𝗻𝗹𝘆 𝗵𝗮𝗹𝗳 𝘁𝗵𝗲 𝗲𝗾𝘂𝗮𝘁𝗶𝗼𝗻. Zero-party and first-party data unlock real targeting power, but knowing where and when to use it is what separates great personalization from a customer-service ticket. My new favorite mantra: "don't be creepy." 𝟯. 𝗔𝗜𝘀 𝗺𝗼𝗺𝗲𝗻𝘁 𝗼𝗳 𝘁𝗿𝘂𝘁𝗵 𝗶𝘀 𝗵𝗲𝗿𝗲. The capability unlock from AI is enormous, but the next couple of quarters are about turning experiments into everyday reality, not adding another pilot to the pile. Thank you to LeRoy and Austin for being refreshingly honest about what has and hasn't worked. That kind of candor on stage is rare, and its exactly why I keep coming back to events like this. And thanks to everyone who grabbed a seat (and a pastry) at breakfast! If you want the full research behind this conversation, including why only 1 in 4 brands believe they're delivering excellent shopping experiences, and consumers agree even less, you can find it here: https://lnkd.in/gdknapuP Finally, thank you to my friends and colleagues for your leadership Paul do Forno, Megan Goldenberg, Allison Fox, and Joel Brown... And especially great to see my long-time friend Matthew Reardon!
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Honored to be named "ANA MarTech Visionary of the Year" for the second year in a row at Association of National Advertisers 2026 AI and Technology for Marketers Conference. This recognition reflects the incredible work of our Deloitte Digital team. Their continued innovation across Marketing Technology and AI is pushing the boundaries of what’s possible, unlocking greater value for our clients, driving meaningful business impact, and elevating the customer experiences we create together. Many thanks to the Association of National Advertisers, John Hardy, Michael Donnelly for this honor, and congratulations to all the other winners! #ANAMarTech #MarketingAI #Personalization Deloitte Digital Mark Singer Will Chukerman Macy Wilbanks Amanda Jones Trisha Pancio
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Got to spend some time with our client Markus Fuchs the Global IT Program lead at Siemens Sieportal the largest Salesforce B2B Commerce Portal in the World at Dreamforce '26 He shared a few insights on their journey and looking forward. cc: Helmut Burckhardt, Carlos Ley Urzaiz, Conrad Rentsch, Tim Hagemann, Christian Eißner, Peer-Mike Sikma, Oliver Stich, Hans-Peter Schuetz, Apurva Pangam (AP), Brian Frank, Oliver Bendig
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One of my very favorite traditions at Salesforce’s Dreamforce is Dreampitch. 💚 I’ve had the privilege of serving as a judge for several years, and I always leave inspired by the ecopreneurs who are bringing bold ideas to some of the biggest challenges facing our world. There’s something special about seeing the entrepreneurs of today pitch the innovations of tomorrow, and I can’t wait to see what this year’s competitors bring. Join us at 11 a.m. September 17 to get inspired. See you soon, Molly Q. Ford, Keely Cat-Wells, and Suzanne DiBianca! #DF26 #Dreamforce
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I've attended many Dreamforce events over the years, and every year brings a new wave of innovation. This year feels different. As AI agents, data, and customer experience continue to converge, Dreamforce 2026 will be one of the best opportunities to see how leading organizations are turning vision into action. In this video, I share a few of the experiences I'm most excited about, including the Agentforce Front Office experience at Deloitte Digital House, executive conversations happening across Moscone, our exclusive Deloitte Digital Concert with Neon Trees, and the many opportunities to connect with clients, Salesforce leaders, and innovators shaping what's next. Whether you're focused on growth, customer experience, sales, service, or AI transformation, I hope you'll join us in San Francisco and make Deloitte Digital House your home base throughout the week. 🎥 Watch the video to learn more. 👉 Request an invitation to Deloitte Digital House and schedule time with our leaders during Dreamforce: https://lnkd.in/gct87H9D #Dreamforce #Salesforce #Agentforce #AI #CustomerExperience #DigitalTransformation #Sales #Service #DataCloud #DeloitteDigital #FutureOfWork #Innovation Deloitte Digital Karl Rupilius Lesley Bosworth Rebecca Garlotte Claudine Webster Nick Johnston Aaron Sotelo Elise Hanuschek Ranjit Bawa Jason M. Girzadas Kwasi Mitchell Dounia Senawi Jessica Kosmowski Jason Wainstein Robert Tross Mark Lush Faruk Muratovic Alexa Vignone Mark Sullivan Miguel Milano Courtney Hasselbach Tyra Cannady Aditi M. Katya Molina
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Why are some media and entertainment leaders turning AI hype into ROI while others are stuck in pilot mode? Here’s what separates the early adopters from the rest: 🍿 ✅ They choose practical, actionable use cases that can bring a true return on investment. ❌ They don’t get stuck in endless development cycles and AI pilots that never launch. Read the article to discover how media and entertainment leaders are capturing real value from AI. https://delo.tt/6043BEnjGv
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How has creativity changed over the years at Cannes Lions International Festival of Creativity?? Some thoughts form the Croisette, feel free to pile on!! 🦁 Creators, AI, activations, HEAT, etc… #Creativity #CannesLions2026 #DeloitteDigital #DDCannesLions Deloitte Deloitte Digital
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First time at Cannes Lions International Festival of Creativity and a few things are clear: the conversations are hot, the weather is hotter, and agentic commerce is very much part of the moment. Commerce is playing a bigger role in how brands think about growth. Not just by driving transactions, but about delighting and creating value for customers and making every interaction count. At our panel on accelerating conversion with leaders from Google, Target, and HundredX, we talked about why conversion has become such an important focus: it connects customer experience to real business impact. For brands, that means thinking beyond marketing reach and asking: how do we make it easier, smarter, and more valuable for customers to engage? I’m excited to be part of the agentic commerce discussion—and grateful for the other AC, air conditioning! #DDCannesLions #CannesYouConvert #AgenticCommerce
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Reflecting on an inspiring week at Cannes Lions International Festival of Creativity 2026. One of the highlights was moderating a discussion with Austin Leonard from DG Media Network and Christopher Conetta from Amazon Ads on "Accelerating Advertising: The Role of Retail Media Networks." Key takeaways from the week include: • Retail Media Networks are becoming a core part of brands growth strategies. • AI is moving from experimentation to everyday marketing, helping teams work smarter and create more personalized experiences. • The Creator Economy continues to grow, with authenticity and trust becoming even more important. • Commerce, media, and customer experience are becoming more connected than ever. My biggest takeaway: As AI transforms marketing, the human element becomes even more valuable. The future of marketing isn't about choosing between AI and people, it's about using AI to create more human experiences. A sincere thank you to Austin, Chris, everyone who joined our discussion, and clients, partners, and Deloitte global teams I had the opportunity to connect with throughout the week. Deloitte Digital Amanda Jones Abby Queen Will Chukerman Trisha Pancio #CannesLions #RetailMedia #CommerceMedia #AI #Advertising #Marketing #CreatorEconomy #DigitalTransformation #CustomerExperience
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