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After updating to versions 4.22.0 and 4.22.1, Docker fails to start. #13662
Description
Description
The system is running the latest version of Windows 11. After upgrading from version 4.21.1 to 4.22.0 and subsequent versions, Docker hangs at the "Starting Engine" screen and eventually stops. However, if I uninstall the updated version and reinstall version 4.21.1, Docker can start normally.
Reproduce
Download and install the latest version of Docker Desktop.
Expected behavior
Docker is working properly.
docker version
❯ docker version
error during connect: this error may indicate that the docker daemon is not running: Get "http://%2F%2F.%2Fpipe%2Fdocker_engine/v1.24/version": open //./pipe/docker_engine: The system cannot find the file specified.
Client:
Cloud integration: v1.0.35-desktop+001
Version: 24.0.5
API version: 1.43
Go version: go1.20.6
Git commit: ced0996
Built: Fri Jul 21 20:36:24 2023
OS/Arch: windows/amd64
Context: defaultdocker info
❯ docker info
Client:
Version: 24.0.5
Context: default
Debug Mode: false
Plugins:
buildx: Docker Buildx (Docker Inc.)
Version: v0.11.2-desktop.1
Path: C:\Program Files\Docker\cli-plugins\docker-buildx.exe
compose: Docker Compose (Docker Inc.)
Version: v2.20.2-desktop.1
Path: C:\Program Files\Docker\cli-plugins\docker-compose.exe
dev: Docker Dev Environments (Docker Inc.)
Version: v0.1.0
Path: C:\Program Files\Docker\cli-plugins\docker-dev.exe
extension: Manages Docker extensions (Docker Inc.)
Version: v0.2.20
Path: C:\Program Files\Docker\cli-plugins\docker-extension.exe
init: Creates Docker-related starter files for your project (Docker Inc.)
Version: v0.1.0-beta.6
Path: C:\Program Files\Docker\cli-plugins\docker-init.exe
sbom: View the packaged-based Software Bill Of Materials (SBOM) for an image (Anchore Inc.)
Version: 0.6.0
Path: C:\Program Files\Docker\cli-plugins\docker-sbom.exe
scan: Docker Scan (Docker Inc.)
Version: v0.26.0
Path: C:\Program Files\Docker\cli-plugins\docker-scan.exe
scout: Command line tool for Docker Scout (Docker Inc.)
Version: 0.20.0
Path: C:\Program Files\Docker\cli-plugins\docker-scout.exe
Server:
ERROR: error during connect: this error may indicate that the docker daemon is not running: Get "http://%2F%2F.%2Fpipe%2Fdocker_engine/v1.24/info": open //./pipe/docker_engine: The system cannot find the file specified.
errors pretty printing infoDiagnostics ID
508C3D9F-76AE-4AE9-969B-102C65753FA7/20230828134303
Additional Info
Here is the output of the diagnose:
Please investigate the following 2 issues:
1 : The test: are the LinuxKit services running?
Failed with: failed to ping VM diagnosticsd with error: Get "http://ipc/ping": open \.\pipe\dockerDiagnosticd: The system cannot find the file specified.
The Docker engine runs inside a Linux VM as a service. Therefore the services must have started.
2 : The test: is the Docker API proxy responding?
Failed with: failed to ping Docker proxy API with error: Get "http://ipc/desktop-diagnostics/ping": open \.\pipe\dockerDesktopLinuxEngine: The system cannot find the file specified.
The Docker API proxy is needed to forward commands to Docker engine.
Activity
dwissaaj commentedon Aug 29, 2023
Hey I also have this issue, i force to downgrade to version

4.21.0bsousaa commentedon Aug 29, 2023
@dwissaaj can you share a diagnostics id?
returnL commentedon Aug 29, 2023
I had this problem too, downgraded to version 4.21.0 and back to normal
diagnostics id
B6DFC9F1-1B89-409F-8F47-BFD48E190372/20230829150011ctalledo commentedon Aug 31, 2023
Hi @hualinli, @returnL, @dwissaaj,
Sorry to hear about the problem and thanks for reporting it.
We have a DD 4.23 preview build that we think addresses the problem. When you have a chance, could you give it a try and let us know please.
Thanks again!
hualinli commentedon Aug 31, 2023
Hi @ctalledo, I'm glad to receive your reply. I have installed the new version as quickly as possible. My issue has been resolved. Thank you very much for your assistance.
ctalledo commentedon Aug 31, 2023
Thanks @hualinli for replying so quickly, that's very good to hear that it fixed the problem. Thanks for using Docker!
returnL commentedon Aug 31, 2023
@ctalledo Thanks for your reply.
I upgraded from 4.21 to 4.23 and this problem still exists.
diagnostics id
25F44B9D-0313-4664-9FA3-B1773BC59AD4/20230831024559ctalledo commentedon Sep 1, 2023
Hi @returnL, thanks for your reply and for trying the v4.23 build. I can see from the diagnosis bundle that the issue reoccurs. Let us fix it and get back to you.
Thanks again!
WankkoRee commentedon Sep 3, 2023
same issue after I upgraded from 4.21 to 4.22/4.23, my Diagnostics ID is
2460963B-F5C0-48DD-B92B-234C34C43AE3/20230903045645.6 remaining items
ziben commentedon Sep 13, 2023
same issue: CC408C7F-49DB-4FCA-80A7-BD66546FBA39/20230913004019
ococl commentedon Sep 13, 2023
4.23.0: 0C57CFA4-6512-45CB-B5B7-78BDAAC0B1E6/20230913064935
ctalledo commentedon Sep 14, 2023
Hi folks,
I think I've found the problem and fixed it (apologies again for the inconvenience).
In case you want to try it, here's a patched Docker Desktop build (120989):
Please let me know if that fixes it. Thanks!
WankkoRee commentedon Sep 15, 2023
@ctalledo Thank you very much. I installed
v4.24, and it fixed the issue as expected.returnL commentedon Sep 15, 2023
@ctalledo Thank you very much. This issue has been fixed in version 4.24 and it's working fine on my computer.
ococl commentedon Sep 16, 2023
@ctalledo Thank you very much! Version 4.24 works fine!
Aeonbrk commentedon Sep 16, 2023
@ctalledo It works fine! on my computer -> win11 build 23545.1000
ctalledo commentedon Sep 16, 2023
Thanks you @WankkoRee, @returnL, @YMind, and @Aeonbrk for confirming the fix works. It will be present in the upcoming 4.24 release. I'll keep this issue open until then. Thanks again for reporting the problem and apologies for the inconvenience.
boellner commentedon Sep 17, 2023
4.24 didnt work for me, win 11 Version 10.0.22621 Build 22621
ctalledo commentedon Sep 17, 2023
Hi @boellner, could you please upload a diagnosis bundle so we can investigate.
Thanks!
onlyLTY commentedon Sep 19, 2023
版本 Windows 11 专业工作站版
版本 23H2
安装日期 2023/9/2
操作系统版本 22631.2338
体验 Windows Feature Experience Pack 1000.22674.1000.0
在我的系统上有用,非常感谢
Matteotti commentedon Sep 22, 2023
This update resolves the same issue that was also occurring on my Windows 10 22H2 system. The Diagnostic ID for this issue is 65AB4234-4F5C-461E-90A7-4FB87B4B8D2C/20230922024049. Thanks a lot!
PaszaVonPomiot commentedon Sep 26, 2023
For me on Win10 updating from 4.23 to 4.24 didn't help but after running diagnostics I noticed some connection error. So I disabled TinyWall (firewall) during Docker startup and the problem was resolved.