Riverline reposted this
Launch Week - June: 5/6 at Riverline The voice engine behind every one of our agents. It is the layer that decides whether a call feels like a real person or a machine. It knows the exact moment a borrower has finished speaking so it never talks over them or leaves them waiting, it lets them interrupt mid sentence and stops right away, and it tells their voice apart from a cough or a fan or someone else in the room. It runs tens of thousands of borrower conversations each and every day, each one in their own language. We built it from the ground up, on first principles, because most voice agents still feel robotic and lack empathy while we made ours feel natural and responsive. We wrote up the full engineering behind it here Link to Blog Post: https://lnkd.in/g9_Nm3Yw
