🚨 HOT TAKE If customers have to explain the same problem 3 times before reaching a human, your AI is creating work, not actually solving it. So when should AI step back and let humans take over? And how can businesses get that balance right? We break down the difference between automation that frustrates and AI that actually resolves. 👇Read the latest newsletter #ConversationalAI #CustomerExperience #ODIO
ODIO
Technology, Information and Internet
Gurugram, Haryana 6,376 followers
Conversational Intelligence Platform
About us
ODIO’s Conversational Intelligence platform captures customers and agents conversations across phone, web conferencing, email and chat, understands what was said and discussed in these conversations, analyzes and delivers insights to help organizations drive better conversions and serve customers efficiently. We’re team of of PhD’s, engineers, data scientists driven by our passion towards Voice AI to build world’s most advanced voice analytics platform. By unlocking and analyzing voice data at scale, our aim is to help businesses truly understand and react to what their customers are saying. ODIO mission is to help businesses capture and learn from their customer conversations.
- Website
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https://www.odioiq.com/
External link for ODIO
- Industry
- Technology, Information and Internet
- Company size
- 11-50 employees
- Headquarters
- Gurugram, Haryana
- Type
- Privately Held
- Founded
- 2020
- Specialties
- Voice Analytics, Artificial Intelligence, Machine Learning, and Conversational Intelligence
Locations
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Primary
Get directions
208, Vipul Business Park, Sohna Road
Sector 48
Gurugram, Haryana 122018, IN
Employees at ODIO
Updates
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𝗗𝗢𝗡'𝗧 𝗗𝗢 𝗧𝗛𝗜𝗦. 🙂 Never keep your customers waiting... Don't miss their calls or make them wait until tomorrow for a reply. Because apparently, customer patience is hanging by a thread in 2026. 🤭 Good thing, ODIO is here to bridge the gap. Smarter and Better Conversations. 😉 #ODIO #CustomerExperience #ConversationalAI #CustomerSupport
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Netflix asks, “Are you still watching?”🍿 ODIO asks, “Are your customers still waiting?”👀 One means you have been binge watching for too long. The other? It might mean your customer support needs a rethink. Netflix , let’s make waiting for the next episode the only waiting customers have to do. 😉 Your favourite show can keep you hooked. Your customer support should keep customers heard. #Netflix #CustomerExperience #ConversationalAi #ODIO
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What if your meetings could tell you more than just what was discussed? 👀 Discover how ODIO Meeting Intelligence turns conversations into actionable insights, smarter coaching and better team performance. Read the blog and explore what your meetings might be missing. 💙 https://lnkd.in/dpRQzwvM #ODIO #MeetingIntelligence #AI #MeetingAnalytics #TeamProductivity
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🔥 This Dussehra, let’s celebrate the victory of good over evil and clarity over chaos! Just as Lord Rama’s victory reminds us that good always prevails, may this Dussehra bring new beginnings, positive energy and fewer worries your way. ✨ Here’s to leaving the chaos behind and embracing smarter conversations, better connections, and brighter possibilities. 💙 Wishing you and your loved ones a Happy Dussehra! 🏹 #ODIO #HappyDussehra #Dussehra #Vijayadashami #FestivalOfVictory #ConversationalAI #NewBeginnings
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🎉 Welcome to the Team, Abhishek Singh Rathor 👏 💫 We’re delighted to welcome Abhishek Singh Rathor to ODIO as a Junior Software Engineer. Wishing you an exciting journey filled with learning, new opportunities and professional growth. We look forward to your contributions, ideas and success as part of Team ODIO. Welcome aboard, Abhishek! 🚀 #WelcomeToTheTeam #NewJoiner #CareerGrowth #SoftwareEngineer
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Welcome to the Team, Akash Parle🚀 👏 We are happy to welcome Akash Parley to the ODIO team! 🎉 We are excited to have you with us and look forward to your contributions, ideas and journey ahead with the team. Wishing you great learning, growth and success at ODIO. Welcome aboard! #WelcomeToTheTeam #NewJoiner #TeamWork #Growth #Hiring #ProfessionalJourney
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OOPS! WE DID IT AGAIN 😉👀 Tired of figuring out 47 unheard calls and texts by yourself? TRY ODIO 👉 “Your AI sidekick that never ghosts a customer.”✨ #ODIO #ConversationalAI #AIForBusiness #CustomerExperience #CustomerSupport #AIAutomation #VoiceBot #WhatsAppAI #FutureOfCustomerService #TechHumor #MarketingMemes #BusinessAutomation
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Choosing a conversational AI solution for your business? Make sure you’re asking the right questions before you invest. 💡 The right evaluation can help you avoid costly mistakes and choose a solution that delivers beyond the demo. Read our latest newsletter to discover what every AI buyer should look for before making a decision. #ODIO #ConversationalAI #AIBuyers #CustomerExperience #AIForBusiness
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We had a little thought… what if ODIO went outdoors? 👀 So we tried imagining what ODIO would look like in the world of outdoor advertising, with a little fun, a little creativity and hopefully an OOH moment worth noticing. 💙 Because unlike a generic brand that claims its AI can answer anything, we wanted to imagine a brand that knows there’s more to good AI than just having an answer for everything. 😉 What do you think? Would you stop and look? 👀 #ODIO #OOH #OutdoorAdvertising #CreativeMarketing #ConversationalAI #BrandCreativity
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