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Deliver industry-specific solutions faster with Microsoft

Empower your customers to transform and thrive by building the industry-specific solutions they need.

Accelerate Frontier Transformation Accelerate Frontier Transformation

Accelerate Frontier Transformation

Explore the latest Industry-specific customer evidence, use cases, demos and more designed to power executive‑level conversations and showcase Microsoft’s differentiated value in helping customers achieve more with AI.

Industry use cases are how we go to market

Microsoft organizes its industry marketing strategy around industry use cases: the business opportunities where AI can create measurable value for customers. Use cases guide where we invest, create content, engage customers, and drive go-to-market efforts across each industry.

For partners, use cases provide a clear view of Microsoft's strategic priorities and where customer demand is growing. By aligning solutions to priority use cases, partners can identify opportunities to build, publish, and market offerings that address customer needs and participate in industry-focused Microsoft initiatives.

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How we work with partners

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Shape the ecosystem

Industry use cases highlight where customers create value with AI and provide a shared starting point for Microsoft and partners to identify where solutions are needed and how partners can help deliver them.

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Activate through industry GTM

When a solution aligns to a priority use case and is ready for customers, we connect it to industry marketing, seller motions, and customer-facing experiences.

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Learn and evolve together

Customer outcomes, partner feedback, and implementation insights help us refine use cases, identify new opportunities, and strengthen future go-to-market efforts.

What makes a solution ready

We qualify solutions through five questions.

What makes a solution ready

We qualify solutions through five questions.

Relevance

Which priority use case does it address, and how directly?

Customer value

What process or pain point does it change for the customer?

Readiness

Is there an offer, demo, or implementation path to engage?

Proof

Is there evidence, experience, or measurable value behind it?

Actionability

Can a customer or seller take a clear next step today?

Explore our industry use cases

Access more industry-specific resources

Industry Use Cases

Defense & Intelligence
  • Accelerate headquarters planning and staff operations with agentic AI; enhance mission operations with agentic human-machine teaming.
Education | Higher
  • Always-on student academic support
  • Connected student experiences
  • Accelerate research planning
  • Scale evidence-based research insights
  • Faculty velocity
Education | Primary & Secondary
  • Always-on personalized learning
  • Agentic classroom support
  • Intelligent school operations
Energy & Resources | Mining
  • Optimize asset utilization and performance
  • Improve frontline support, safety, and service
  • Accelerate capital planning, discovery, and production
Energy & Resources | Oil & Gas
  • Optimize asset reliability, efficiency, and performance
  • Improve frontline support, safety, and service
  • Accelerate capital planning, discovery, and production
Energy & Resources | Power & Utilities
  • Optimize asset utilization and performance
  • Enable a flexible, resilient grid
  • Improve frontline support, safety, and service
Financial Services | Banking
  • Empower relationship managers
  • Deliver dynamic, adaptive lending and mortgages
Financial Services | Capital Markets
  • Empower relationship managers
  • Enhance investment intelligence
Financial Services | Insurance
  • Accelerate insurance underwriting and decisioning
  • Modernize claims operations
  • Increase relationship manager effectiveness
Government | All-up
  • Elevate agency decision-making with unified intelligence
  • Deliver intelligent citizen services
Government | Public Finance
  • Simplify tax processing
  • Improve budget and treasury management
Government | Public Safety & Justice
  • Improve command and control for enhanced situational awareness
  • Accelerate digital evidence for public-safety investigations
Government | Social Services & Public Health
  • Empower social-services staff
  • Enable detection and prevention of fraud, waste, and abuse
Government | Transportation & Urban Infrastructure
  • Deliver personalized civic experiences
  • Elevate intelligent transportation
  • Predictive physical-asset management
Health & Life Sciences | MedTech
  • Accelerate product development
  • Manufacturing intelligence and automation
  • Resilient MedTech supply chain
  • Field-sales intelligence and effectiveness
Health & Life Sciences | Payor
  • End-to-end core operations transformation
  • Interoperability and data integrity
  • Care management; member experience and engagement
Health & Life Sciences | Pharma
  • Scientific insight and research intelligence
  • Precision drug discovery
  • Resilient pharma supply chain
  • Commercial analytics optimization
Health & Life Sciences | Provider
  • Reduce clinical and administrative burden
  • Enable proactive care management and risk insight
  • Accelerate research-to-care impact
Manufacturing & Mobility | Automotive
  • Accelerate vehicle design and engineering
Manufacturing & Mobility | Discrete Manufacturing
  • Leverage agents for R&D and digital engineering
  • Implement physical AI and agents for factory operations
  • Improve worker productivity and guidance with AI
  • Build an agentic supply chain
Manufacturing & Mobility | Process Manufacturing
  • Leverage AI agents for research and development
  • Implement physical AI and agents for plant operations
  • Build an agentic supply chain
Manufacturing & Mobility | Transportation & Logistics
  • Empower frontline workforce productivity and service effectiveness
Manufacturing & Mobility | Travel & Hospitality
  • Empower frontline workforce productivity and guest-service effectiveness
Nonprofit
  • Automate manual and mission-critical nonprofit operations; strengthen nonprofit revenue sustainability and supporter relationships; accelerate organization-wide impact measurement and reporting with unified, trusted data; make information accessible, accurate, and actionable for every community served; build resilient nonprofit operations.
Retail & Consumer Goods | Consumer
  • Dynamic content creation
  • AI shopping assistant
  • Autonomous factory operations
Retail & Consumer Goods | Retail
  • AI shopping assistant
  • Dynamic content creation
  • AI-assisted associates
Telecommunications & Media | Media & Entertainment
  • Accelerate content creation and production
  • Increase cross-platform audience and content intelligence
  • Deliver content reliably across platforms
Telecommunications & Media | Telco
  • Deliver personalized customer experiences
  • Enable intent-driven autonomous networks
  • Unify data and intelligence

Access resources to help you get to market faster

Accelerate innovation with AI and reduce time to market

Unlock the AI opportunity and deliver industry-specific solutions built on trust and security.

Quickly scale how you go to market

Learn, develop, and launch industry solutions with industry skilling, designation, and marketing assets.

Reach new customers and accelerate co-sell opportunities

Turn your AI solutions, agents and other cloud-based innovations into sales, at scale, with Microsoft Marketplace.

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Azure Accelerate

Tap into resources, access extensive coverage and earn incentives.

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Microsoft Marketplace

Put your cloud solutions, AI apps, and agents in front of millions of global buyers with Microsoft Marketplace.

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Innovate rapidly with Frontier Accelerate for Marketplace

Take your software development company to the next level with Frontier Accelerate for Marketplace.

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Skill Up

Microsoft offers a range of solutions, guidance, and resources tailored to your industry.

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Are You a Startup? Your Journey Starts Here

Build smarter, scale faster, and connect with the right partners through Microsoft for Startups.

Microsoft partner success stories

Learn how Microsoft partners are innovating and driving meaningful outcomes for customers with Microsoft technology.

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ALIANDO

Learn how ALIANDO helped one of Canada’s leading commercial real estate capital firms automate underwriting, streamline compliance, and enable real-time intelligence.

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aCloud

Learn how JEL partnered with aCloud to unify its cybersecurity posture and reinforce compliance, meeting evolving security needs across its global operations.

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Cloudforce

Learn how Cloudforce and Microsoft helped clinical researcher build powerful AI agents to accelerate their work, while maintaining security and confidentiality standards.

Explore our industry-specific resources

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Defense & Intelligence

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Government

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Media & Entertainment

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Telecommunications

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Financial Services

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Health & Life Sciences

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Manufacturing & Mobility

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Nonprofit

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Retail & Consumer Goods