Contact Form 7 form not submitting after enabling LSC

  • Resolved Imagecturcotte

    (@cturcotte)


    2 weeks, 5 days ago

    Last week I enabled the Litespeed Cache on a client’s site (their web host uses Litespeed servers) and ever since, none of the forms created using Contact Form 7 are submitting. There is no error message. I fill out the form, click submit, after a few seconds the form reloads with no message (neither an error message nor a success message) and I’ve confirmed with the client that they did not receive the submission.

    Interestingly, the contact form I created within Elementor works fine.

    Any help would be appreciated.

    Thanks!

    Cynthia

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Imagelitetim

    (@litetim)

    2 weeks, 5 days ago

    @cturcotte I see there is a JS error about captcha api key is not correct.
    You can check the error in browser developer tools.

    Also, please send a report to LiteSpeed. This can be done from LSC => Toolbox => Report => click on “Send to Litespeed”. A report ID will be generated and please share the ID.

    Thank you

    Thread Starter Imagecturcotte

    (@cturcotte)

    2 weeks, 4 days ago

    Hello and thank you for your quick response. The report # is ROOOLOHH. Also with regard to the recaptcha API, I tried going into Page Optimizations > JS Settings to exclude both the gstatic.com originating domain and the JS file itself from caching, but there is no JS Excludes box.

    Best,

    Cynthia

    • This reply was modified 2 weeks, 4 days ago by Imagecturcotte.
    Plugin Support Imagelitetim

    (@litetim)

    2 weeks, 4 days ago

    @cturcotte
    Did you tried disabling LSC and test the form?

Viewing 3 replies - 1 through 3 (of 3 total)

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