Mac client syncs only contacts, assigned to latest address book

[PaddyPat]

i've created an "archive" address book in Contacts (Web Gui), add a contact to this "archive" addressbook.

iOS: I see all Address Books in Contacts app (all contacts also)
MacOS (latest) all contacts from default address book are not displayed, I see only the one contact from the latest created (archive) address book
Windows: Syncs only contacts from "contacts" address book

tryed to sync directly the "contact" addressbook via direct link to /user/contacts/ (macos) but it doesn't accept (account is not available)

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[irgendwie]

So basically you say, that MacOS and Windows have problems while syncing the contacts? What Software are you using on Windows? Or does it provide a native client for that? Same question for MacOS.

Is anyone able to reproduce this? Not sure with the current state of information if this is a problem in the client applications you are using, the CardDAV backend in nextcloud/server or our application.

[PaddyPat]

Only Mac client has issues
Mac contacts app syncs all contacts from Nextcloud till I create a second "archive" address book and add one contact card to this new address book.

Windows syncs only Contacts from default "contact" and not from "archive" but this is ok

[PaddyPat]

hm could you pls check it?

[Henni]

tryed to sync directly the "contact" addressbook via direct link to /user/contacts/ (macos) but it doesn't accept (account is not available)

could you elaborate on this error?
The complete 'direct link' and also a screenshot of the error might help.

It is also unclear to me what you mean by 'second "archive"'. Our app doesn't allow addressbooks with the same name. Or was the addressbook created in another client?

Mac contacts app syncs all contacts from Nextcloud till I create a second "archive" address book and add one contact card to this new address book.

Overall the issue seems to lie somewhere else, as there is at least one client (iOS) which seems to be fine with the contacts created in Nextcloud.

[PaddyPat]

Here, I mean I create a second address book (archive)

and add one contact to this group

the issue is, that after this new change, all contacts (which are before in the macos Contacts App) were removed and only the one contact from "contacts_archive" is visible in macOS "Contact" App

this issue is only with macOS Contacts app. The contacts are not deleted from nextcloud! I see them on my iPhone and Android phone and at the nextcloud contact Website - all contacts are visible

.(why the second address book? I'm not deleting old contacts - I move them to contacts_archive)

[irgendwie]

Can someone with a Mac reproduce this issue given the instructions in this issue?
I'm not sure, why this happens. @PaddyPat What happens if you try to reconfigure your Mac client (such that all address books are read in again)?

[irgendwie]

@PaddyPat I found a thread in the ownCloud forums, which deals with syncing problems on Mac OS. Maybe you are able to find a workaround/configuration over there! (https://central.owncloud.org/t/owncloud-9-1-1-1-2-macos-sierra-carddav-not-working-solved/3481)
It would be helpful if you can share the solution, if you find one. Otherwise there isn't much we can do on our side in the moment.

[snowbolzer]

Have the same issue with macOS Sierra and nextcloud 12.0.4 . Don´t know if the Problem existet in former Versions. Just createt 2 new Adressbooks yesterday.

Screenshot from NC

Screenshot from IOS 11.2.2 Contacts

Screenshot MacOS Sierra Contacts

Found no way to display all Adressbooks in MacOS. Only The "Kontakte" Adressbook and its contacts are shown.

[snowbolzer]

same Problem with my MacBook running OSX Lion

[snowbolzer]

‭i use this carddav link:

https://mydomain/remote.php/dav/principals/users/USER/

[abuzze]

I have seen the same problem with the contacts app (Version 10.0 (1756.20) on Sierra. I added some contacts to the default contacts address book and synced them to my Mac and my iPhone. Then i created a new address book called Archive in the webgui and moved some contacts to the new address book. After a while only those contacts where shown on the Mac, although all contacts where still visible on the iPhone and in the Web GUI.
I deleted the address book in the Web GUI and after that, the normal address book was synced to the Mac.
I saw no error messages in the nextcloud.log with debug turned on.

During testing with new address books i found that this behavior is not always triggered. For example if i name the address book shared or testbook, everything is fine. Only if i name it Archive, this problem occurs for me.

[bowmasters]

@abuzze It appears that contacts on Sierra only syncs the first address book it finds based on alphabetical order (of the address book uri), which is why you only saw the issue when you changed the name of the new address book to "Archive"

one thing you can do is create a new address book prefixed with an underscore (e.g. '_Contacts') and use this as your new default calendar. This way it will appear alphabetically before any other address books.

You can always change the display name to something else without the underscore after it is created and the uri will remain as '_Contacts' and thus still be the first when synced on Sierra

[skjnldsv]

Unfortunately this is not a bug related to contacts.
There are some other inputs on the forum here: https://help.nextcloud.com/t/high-sierra-address-book-does-not-sync/23007/17

I'll close this one.