How Amazon’s Vulcan robots use touch to plan and execute motions

Unique end-of-arm tools with three-dimensional force sensors and innovative control algorithms enable robotic arms to “pick” items from and “stow” items in fabric storage pods.

This week, at Amazon’s Delivering the Future symposium in Dortmund, Germany, Amazon announced that its Vulcan robots, which stow items into and pick items from fabric storage pods in Amazon fulfillment centers (FCs), have completed a pilot trial and are ready to move into beta testing.

Storage bin.png
A robot-mounted fabric storage pod in an Amazon fulfillment center. Products in the pod bins are held in place by semi-transparent elastic bands.

Amazon FCs already use robotic arms to retrieve packages and products from conveyor belts and open-topped bins. But a fabric pod is more like a set of cubbyholes, accessible only from the front, and the items in the individual cubbies are randomly assorted and stacked and held in place by elastic bands. It’s nearly impossible to retrieve an item from a cubby or insert one into it without coming into physical contact with other items and the pod walls.

The Vulcan robots thus have end-of-arm tools — grippers or suction tools — equipped with sensors that measure force and torque along all six axes. Unlike the robot arms currently used in Amazon FCs, the Vulcan robots are designed to make contact with random objects in their work environments; the tool sensors enable them to gauge how much force they are exerting on those objects — and to back off before the force becomes excessive.

“A lot of traditional industrial automation — think of welding robots or even the other Amazon manipulation projects — are moving through free space, so the robot arms are either touching the top of a pile, or they're not touching anything at all,” says Aaron Parness, a director of applied science with Amazon Robotics, who leads the Vulcan project. “Traditional industrial automation, going back to the ’90s, is built around preventing contact, and the robots operate using only vision and knowledge of where their joints are in space.

“What's really new and unique and exciting is we are using a sense of touch in addition to vision. One of the examples I give is when you as a person pick up a coin off a table, you don't command your fingers to go exactly to the specific point where you grab the coin. You actually touch the table first, and then you slide your fingers along the table until you contact the coin, and when you feel the coin, that's your trigger to rotate the coin up into your grasp. You're using contact both in the way you plan the motion and in the way you control the motion, and our robots are doing the same thing.”

The Vulcan pilot involved six Vulcan Stow robots in an FC in Spokane, Washington; the beta trial will involve another 30 robots in the same facility, to be followed by an even larger deployment at a facility in Germany, with Vulcan Stow and Vulcan Pick working together.

Vulcan Stow
The Vulcan Stow robot visualizes the volume of space necessary to stow a new item in a fabric pod, and to create that space, it uses its extensible blade to move other items to the side.

Inside the fulfillment center

When new items arrive at an FC, they are stowed in fabric pods at a stowing station; when a customer places an order, the corresponding items are picked from pods at a picking station. Autonomous robots carry the pods between the FC’s storage area and the stations. Picked items are sorted into totes and sent downstream for packaging.

Aaron Parness.jpeg
Amazon Robotics director of applied science Aaron Parness with two Vulcan Pick robots.

The allocation of items to pods and pod shelves is fairly random. This may seem counterintuitive, but in fact it maximizes the efficiency of the picking and stowing operations. An FC might have 250 stowing stations and 100 picking stations. Random assortment minimizes the likelihood that any two picking or stowing stations will require the same pod at the same time.

To reach the top shelves of a pod, a human worker needs to climb a stepladder. The plan is for the Vulcan robots to handle the majority of stow and pick operations on the highest and lowest shelves, while humans will focus on the middle shelves and on more challenging operations involving densely packed bins or items, such as fluid containers, that require careful handling.

End-of-arm tools

The Vulcan robots' main hardware innovation is the end-of-arm tools (EOATs) they use to perform their specialized tasks.

The pick robot’s EOAT is a suction device. It also has a depth camera to provide real-time feedback on the way in which the contents of the bin have shifted in response to the pick operation.

Pick EOAT.png
The pick end-of-arm tool.

The stow EOAT is a gripper with two parallel plates that sandwich the item to be stowed. Each plate has a conveyer belt built in, and after the gripper moves into position, it remains stationary as the conveyer belts slide the item into position. The stow EOAT also has an extensible aluminum attachment that’s rather like a kitchen spatula, which it uses to move items in the bin aside to make space for the item being stowed.

Stow EAOT.png
The stow end-of-arm tool. The extensible aluminum plank, in its retracted position, extends slightly beyond the lower gripper.

Both the pick and stow robots have a second arm whose EOAT is a hook, which is used to pull down or push up the elastic bands covering the front of the storage bin.

Band arm.png
The band arm in action.

The stow algorithm

As a prelude to the stow operation, the stow robot’s EOAT receives an item from a conveyor belt. The width of the gripper opening is based on a computer vision system's inference of the item's dimensions.

Stow item grasping.png
The stow end-of-arm tool receiving an item from a conveyor belt.

The stow system has three pairs of stereo cameras mounted on a tower, and their redundant stereo imaging allows it to build up a precise 3-D model of the pod and its contents.

At the beginning of a stow operation, the robot must identify a pod bin with enough space for the item to be stowed. A pod’s elastic bands can make imaging the items in each bin difficult, so the stow robot’s imaging algorithm was trained on synthetic bin images in which elastic bands were added by a generative-AI model.

The imaging algorithm uses three different deep-learning models to segment the bin image in three different ways: one model segments the elastic bands; one model segments the bins; and the third segments the objects inside the bands. These segments are then projected onto a three-dimensional point cloud captured by the stereo cameras to produce a composite 3-D segmentation of the bin.

Stow vision algorithm.png
From right: a synthetic pod image, with elastic bands added by generative AI; the bin segmentation; the band segmentation; the item segmentation; the 3-D composite.

The stow algorithm then computes bounding boxes indicating the free space in each bin. If the sum of the free-space measurements for a particular bin is adequate for the item to be stowed, the algorithm selects the bin for insertion. If the bounding boxes are non-contiguous, the stow robot will push items to the side to free up space.

The algorithm uses convolution to identify space in a 2-D image in which an item can be inserted: that is, it steps through the image applying the same kernel — which represents the space necessary for an insertion — to successive blocks of pixels until it finds a match. It then projects the convolved 2-D image onto the 3-D model, and a machine learning model generates a set of affordances indicating where the item can be inserted and, if necessary, where the EOAT’s extensible blade can be inserted to move objects in the bin to the side.

Stow convolution.png
A kernel representing the space necessary to perform a task (left) is convolved with a 2-D image to identify a location where the task can be performed. A machine learning model then projects the 2-D model onto a 3-D representation and generates affordances (blue lines, right) that indicate where end-of-arm tools should be inserted.
Sweep affordance.png
If stowing an item requires sweeping objects in the bin to the side to create space, the stow affordance (yellow box) may overlap with objects depicted in the 3-D model. The blue line indicates where the extensible blade should be inserted to move objects to the side.

Based on the affordances, the stow algorithm then strings together a set of control primitives — such as approach, extend blade, sweep, and eject_item — to execute the stow. If necessary, the robot can insert the blade horizontally and rotate an object 90 degrees to clear space for an insertion.

“It's not just about creating a world model,” Parness explains. “It's not just about doing 3-D perception and saying, ‘Here's where everything is.’ Because we're interacting with the scene, we have to predict how that pile of objects will shift if we sweep them over to the side. And we have to think about like the physics of ‘If I collide with this T-shirt, is it going to be squishy, or is it going to be rigid?’ Or if I try and push on this bowling ball, am I going to have to use a lot of force? Versus a set of ping pong balls, where I'm not going to have to use a lot of force. That reasoning layer is also kind of unique.”

The pick algorithm

The first step in executing a pick operation is determining bin contents’ eligibility for robotic extraction: if a target object is obstructed by too many other objects in the bin, it’s passed to human pickers. The eligibility check is based on images captured by the FC’s existing imaging systems and augmented with metadata about the bins’ contents, which helps the imaging algorithm segment the bin contents.

Eligibility check.png
Sample results of the pick algorithm’s eligibility check. Eligible items are outlined in green, ineligible items in red.

The pick operation itself uses the EOAT’s built-in camera, which uses structured light — an infrared pattern projected across the objects in the camera’s field of view — to gauge depth. Like the stow operation, the pick operation begins by segmenting the image, but the segmentation is performed by a single MaskDINO neural model. Parness’s team, however, added an extra layer to the MaskDINO model, which classifies the segmented objects into four categories: (1) not an item (e.g., elastic bands or metal bars), (2) an item in good status (not obstructed), (3) an item below others, or (4) an item blocked by others.

Segment classification.png
An example of a segmented and classified bin image.

Like the stow algorithm, the pick algorithm projects the segmented image onto a point cloud indicating the depths of objects in the scene. The algorithm also uses a signed distance function to characterize the three-dimensional scene: free space at the front of a bin is represented with positive distance values, and occupied space behind a segmented surface is represented with negative distance values.

Next — without scanning barcodes — the algorithm must identify the object to be picked. Since the products in Amazon’s catalogue are constantly changing, and the lighting conditions under which objects are imaged can vary widely, the object identification compares target images on the fly to sample product images captured during other FC operations.

The product-matching model is trained through contrastive learning: it’s fed pairs of images, either same product photographed from different angles and under different lighting conditions, or two different products; it learns to minimize the distance between representations of the same object in the representational space and to maximize the distance between representations of different objects. It thus becomes a general-purpose product matcher.

Pick pose representation.png
A pick pose representation of a target object in a storage pod bin. Colored squares represent approximately flat regions of the object. Olive green rays indicate candidate adhesion points.

Using the 3-D composite, the algorithm identifies relatively flat surfaces of the target item that promise good adhesion points for the suction tool. Candidate surfaces are then ranked according to the signed distances of the regions around them, which indicate the likelihood of collisions during extraction.

Finally, the suction tool is deployed to affix itself to the highest-ranked candidate surface. During the extraction procedure, the suction pressure is monitored to ensure a secure hold, and the camera captures 10 low-res images per second to ensure that the extraction procedure hasn’t changed the geometry of the bin. If the initial pick point fails, the robot tries one of the other highly ranked candidates. In the event of too many failures, it passes the object on for human extraction.

“I really think of this as a new paradigm for robotic manipulation,” Parness says. “Getting out of the ‘I can only move through free space’ or ‘Touch the thing that's on the top of the pile’ to the new paradigm where I can handle all different kinds of items, and I can dig around and find the toy that's at the bottom of the toy chest, or I can handle groceries and pack groceries that are fragile in a bag. I think there's maybe 20 years of applications for this force-in-the-loop, high-contact style of manipulation.”

For more information about the Vulcan Pick and Stow robots, see the associated research papers: Pick | Stow.

Research areas

Related content

US, WA, Seattle
This role will contribute to developing the Economics and Science products and services in the Fee domain, with specialization in supply chain systems and fees. Through the lens of economics, you will develop causal links for how Amazon, Sellers and Customers interact. You will be a key and senior scientist, advising Amazon leaders how to price our services. You will work on developing frameworks and scalable, repeatable models supporting optimal pricing and policy in the two-sided marketplace that is central to Amazon's business. The pricing for Amazon services is complex. You will partner with science and technology teams across Amazon including Advertising, Supply Chain, Operations, Prime, Consumer Pricing, and Finance. We are looking for an experienced Economist to improve our understanding of seller Economics, enhance our ability to estimate the causal impact of fees, and work with partner teams to design pricing policy changes. In this role, you will provide guidance to scientists to develop econometric models to influence our fee pricing worldwide. You will lead the development of causal models to help isolate the impact of fee and policy changes from other business actions, using experiments when possible, or observational data when not. Key job responsibilities The ideal candidate will have extensive Economics knowledge, demonstrated strength in practical and policy relevant structural econometrics, strong collaboration skills, proven ability to lead highly ambiguous and large projects, and a drive to deliver results. They will work closely with Economists, Data / Applied Scientists, Strategy Analysts, Data Engineers, and Product leads to integrate economic insights into policy and systems production. Familiarity with systems and services that constitute seller supply chains is a plus but not required. About the team The Stores Economics and Sciences team is a central science team that supports Amazon's Retail and Supply Chain leadership. We tackle some of Amazon's most challenging economics and machine learning problems, where our mandate is to impact the business on massive scale.
US, WA, Bellevue
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to apply their causal inference and/or structural econometrics skillsets to solve real world problems. The intern will work in the area of Economics Intelligence in Amazon Returns and Recommerce Technology and Innovation and develop new, data-driven solutions to support the most critical components of this rapidly scaling team. Our PhD Economist Internship Program offers hands-on experience in applied economics, supported by mentorship, structured feedback, and professional development. Interns work on real business and research problems, building skills that prepare them for full-time economist roles at Amazon and beyond. You will learn how to build data sets and perform applied econometric analysis collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. About the team The WWRR Economics Intelligence (RREI) team brings together Economists, Data Scientists, and Business Intelligence Engineers experts to delivers economic solutions focused on forecasting, causality, attribution, customer behavior for returns, recommerce, and sustainability domains.
US, WA, Bellevue
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to apply their causal inference and/or structural econometrics skillsets to solve real world problems. The intern will work in the area of Economics Intelligence in Amazon Returns and Recommerce Technology and Innovation and develop new, data-driven solutions to support the most critical components of this rapidly scaling team. Our PhD Economist Internship Program offers hands-on experience in applied economics, supported by mentorship, structured feedback, and professional development. Interns work on real business and research problems, building skills that prepare them for full-time economist roles at Amazon and beyond. You will learn how to build data sets and perform applied econometric analysis collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. About the team The WWRR Economics Intelligence (RREI) team brings together Economists, Data Scientists, and Business Intelligence Engineers experts to delivers economic solutions focused on forecasting, causality, attribution, customer behavior for returns, recommerce, and sustainability domains.
US, WA, Seattle
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the next level. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. As a Research Scientist, you will work with a unique and gifted team developing exciting products for consumers and collaborate with cross-functional teams. Our team rewards intellectual curiosity while maintaining a laser-focus in bringing products to market. Competitive candidates are responsive, flexible, and able to succeed within an open, collaborative, entrepreneurial, startup-like environment. At the intersection of both academic and applied research in this product area, you have the opportunity to work together with some of the most talented scientists, engineers, and product managers. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.
US, WA, Seattle
Amazon has co-founded and signed The Climate Pledge, a commitment to reach net zero carbon by 2040. As a team, we leverage GenAI, sensors, smart home devices, cloud services, material science, and Alexa to build products that have a meaningful impact for customers and the climate. In alignment with this bold corporate goal, the Amazon Devices & Services organization is looking for a passionate, talented, and inventive Senior Applied Scientist to help build revolutionary products with potential for major societal impact. Great candidates for this position will have expertise in the areas of agentic AI applications, deep learning, time series analysis, LLMs, and multimodal systems. This includes experience designing autonomous AI agents that can reason, plan, and execute multi-step tasks, building tool-augmented LLM systems with access to external APIs and data sources, implementing multi-agent orchestration, and developing RAG architectures that combine LLMs with domain-specific knowledge bases. You will strive for simplicity and creativity, demonstrating high judgment backed by statistical proof. Key job responsibilities As a Senior Applied Scientist on the Energy Science team, you'll design and deploy agentic AI systems that autonomously analyze data, plan solutions, and execute recommendations. You'll build multi-agent architectures where specialized AI agents coordinate to solve complex optimization problems, and develop tool-augmented LLM applications that integrate with external data sources and APIs to deliver context-aware insights. Your work involves creating multimodal AI systems that synthesize diverse data streams, while implementing RAG pipelines that ground large language models in domain-specific knowledge bases. You'll apply advanced machine learning and deep learning techniques to time series analysis, forecasting, and pattern recognition. Beyond technical innovation, you'll drive end-to-end product development from research through production deployment, collaborating with cross-functional teams to translate AI capabilities into customer experiences. You'll establish rigorous experimentation frameworks to validate model performance and measure business impact, building AI-driven products with potential for major societal impact.
US, CA, San Francisco
Amazon launched the AGI Lab to develop foundational capabilities for useful AI agents. We built Nova Act - a new AI model trained to perform actions within a web browser. The team builds AI/ML infrastructure that powers our production systems to run performantly at high scale. We’re also enabling practical AI to make our customers more productive, empowered, and fulfilled. In particular, our work combines large language models (LLMs) with reinforcement learning (RL) to solve reasoning, planning, and world modeling in both virtual and physical environments. Our lab is a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where agents can redefine what AI makes possible. We’d love for you to join our lab and build it from the ground up! Key job responsibilities This role will lead a team of SDEs building AI agents infrastructure from launch to scale. The role requires the ability to span across ML/AI system architecture and infrastructure. You will work closely with application developers and scientists to have a impact on the Agentic AI industry. We're looking for a Software Development Manager who is energized by building high performance systems, making an impact and thrives in fast-paced, collaborative environments. About the team Check out the Nova Act tools our team built on on nova.amazon.com/act
US, WA, Seattle
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Applied Scientist III Job Location: Seattle, Washington Job Number: AMZ9674037 Position Responsibilities: Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data, and run and analyze experiments in a production environment. Identify new opportunities for research in order to meet business goals. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists. Position Requirements: Master’s degree or foreign equivalent degree in Computer Science, Machine Learning, Engineering, or a related field and two years of research or work experience in the job offered, or as a Research Scientist, Research Assistant, Software Engineer, or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Computer Science, Machine Learning, Engineering, or a related field and five years of progressive post-baccalaureate research or work experience in the job offered or a related occupation as equivalent to the Master’s degree and two years of research or work experience. Must have one year of research or work experience in the following skill(s): (1) programming in Java, C++, Python, or equivalent programming language; and (2) conducting the analysis and development of various supervised and unsupervised machine learning models for moderately complex projects in business, science, or engineering. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $167,100/year to $226,100/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000
IN, KA, Bengaluru
Amazon Health Services (One Medical) About Us: At Health AI, we're revolutionizing healthcare delivery through innovative AI-enabled solutions. As part of Amazon Health Services and One Medical, we're on a mission to make quality healthcare more accessible while improving patient outcomes. Our work directly impacts millions of lives by empowering patients and enabling healthcare providers to deliver more meaningful care. Role Overview: We're seeking an Applied Scientist to join our dynamic team in building state of the art AI/ML solutions for healthcare. This role offers a unique opportunity to work at the intersection of artificial intelligence and healthcare, developing solutions that will shape the future of medical services delivery. Key job responsibilities • Lead end-to-end development of AI/ML solutions for Amazon Health organization, including Amazon Pharmacy and One Medical • Research, design, and implement state-of-the-art machine learning models, with a focus on Large Language Models (LLMs) and Visual Language Models (VLMs) • Optimize and fine-tune models for production deployment, including model distillation for improved latency • Drive scientific innovation while maintaining a strong focus on practical business outcomes • Collaborate with cross-functional teams to translate complex technical solutions into tangible customer benefits • Contribute to the broader Amazon Health scientific community and help shape our technical roadmap
US, MA, Boston
The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.
US, CA, Santa Clara
Amazon Quick Suite is an enterprise AI platform that transforms how organizations work with their data and knowledge. Combining generative AI-powered search, deep research capabilities, intelligent agents and automations, and comprehensive business intelligence, Quick Suite serves tens of thousands of users. Our platform processes thousands of queries monthly, helping teams make faster, data-driven decisions while maintaining enterprise-grade security and governance. From natural language interactions with complex datasets to automated workflows and custom AI agents, Quick Suite is redefining workplace productivity at unprecedented scale. We are seeking a Data Scientist II to join our Quick Data team, focusing on evaluation and benchmarking data development for Quick Suite features, with particular emphasis on Research and other generative AI capabilities. Our mission is to engineer high-quality datasets that are essential to the success of Amazon Quick Suite. From human evaluations and Responsible AI safeguards to Retrieval-Augmented Generation and beyond, our work ensures that Generative AI is enterprise-ready, safe, and effective for users at scale. As part of our diverse team—including data scientists, engineers, language engineers, linguists, and program managers—you will collaborate closely with science, engineering, and product teams. We are driven by customer obsession and a commitment to excellence. Key job responsibilities In this role, you will leverage data-centric AI principles to assess the impact of data on model performance and the broader machine learning pipeline. You will apply Generative AI techniques to evaluate how well our data represents human language and conduct experiments to measure downstream interactions. Specific responsibilities include: * Design and develop comprehensive evaluation and benchmarking datasets for Quick Suite AI-powered features * Leverage LLMs for synthetic data corpora generation; data evaluation and quality assessment using LLM-as-a-judge settings * Create ground truth datasets with high-quality question-answer pairs across diverse domains and use cases * Lead human annotation initiatives and model evaluation audits to ensure data quality and relevance * Develop and refine annotation guidelines and quality frameworks for evaluation tasks * Conduct statistical analysis to measure model performance, identify failure patterns, and guide improvement strategies * Collaborate with ML scientists and engineers to translate evaluation insights into actionable product improvements * Build scalable data pipelines and tools to support continuous evaluation and benchmarking efforts * Contribute to Responsible AI initiatives by developing safety and fairness evaluation datasets About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.