Firework’s cover photo
Firework

Firework

Marketing Services

San Mateo, California 47,731 followers

The world’s largest AI-powered video commerce platform, helping brands guide shoppers with video-first experiences.

About us

Firework is powered by enterprise-grade infrastructure designed to scale personalized video experiences and agentic shopping journeys across digital commerce. • AI Video Solutions power Shoppable Video, Video Showrooms, and AI Content Solutions, enabling brands to source and curate authentic influencer, UGC, and social-native content, while also generating commerce-ready video through AI. By optimizing video content operations, Firework transforms video into a scalable engine for discovery, education, and conversion. • AI Agentic Solutions introduce contextual, real-time shopping assistance through the AI Shopping Agent. The agent interprets shopper intent to deliver personalized answers and guidance alongside shoppable video throughout the shopping journey. By combining conversational intelligence with personalized video delivery, Firework helps shoppers make confident decisions and move toward purchase. Together, these solutions operate within a unified system, where content, intelligence, and video commerce continuously reinforce one another, built for enterprise scale and seamless deployment across DTC sites, retailer platforms, and omnichannel experiences.

Industry
Marketing Services
Company size
201-500 employees
Headquarters
San Mateo, California
Type
Privately Held
Founded
2017
Specialties
Video Commerce, AI-Powered Video Commerce, AI Shopping Agent, Shoppable Video, Video Showroom, AI FAQ, Conversational Commerce, AI Generated Content, AI Content Curation, Agentic Commerce, AI Agentic Platform, AI Shopping Assistant, End-to-End Platform Solution, Enterprise Grade Platform, DTC Video Solutions, Retail Media, Premium Video Solution, Omnichannel Video Solution, and Video on Website

Locations

Employees at Firework

Updates

  • The PDP is the new storefront – this is where buying intent peaks. It’s where shoppers decide. Yet many product pages are still static, built to inform, not to guide. So why aren’t you treating it like your homepage? AI is changing that. Retailers are using it to surface the right content, adapt in real time, and turn PDPs into dynamic conversion engines. The shift is already here. If you’re thinking about how your PDP should evolve in 2026 and beyond, this perspective is worth a read. #EcommerceStrategy #PDPOptimization #RetailInnovation #VideoCommerce #Firework

  • Fashion ecommerce is uniquely complex. Fit, fabric, styling, and personal taste all influence whether a shopper feels confident enough to buy. Historically, brands tried to solve this by adding more photos, more copy, and more reviews, often creating more noise instead of more clarity. Two capabilities are reshaping how decisions get made on fashion PDPs: AI shopping assistants and video content. They serve different roles, but when applied intentionally, they work together to reduce uncertainty at the moments shoppers hesitate most. Swipe through to see how AI and video support key moments across the fashion shopping journey, from answering fit and styling questions to helping shoppers evaluate options and move forward with confidence. We take a deeper look at these use cases and how fashion brands are applying them today in our latest blog: https://lnkd.in/ejWXgvkC #VideoCommerce #EcommerceInnovation #AIinEcommerce #RetailStrategy #Firework

  • Brands and retailers already rely on influencers for social proof, now it’s time to rethink how to scale with AI – finding the right content, making it feel personalized and relevant, and scaling it without manual effort. Firework makes it possible to operationalize influencer trust at scale through AI Content Curation. Instead of manually sourcing and sorting through creator posts, our AI surfaces brand-relevant social content and intelligently connects it to your product catalog, using social tags, hashtags, brand mentions, and contextual signals to match the right video to the right context. What already exists becomes immediately shoppable, directly on your site. This approach transforms creator content from a top-of-funnel awareness play into a measurable ecommerce asset. Product storytelling becomes more credible. Shoppers move forward with greater confidence. And teams scale high-performing video without the production lift typically required. If you’re rethinking how creator content fits into your ecommerce strategy, let’s continue the conversation: https://lnkd.in/esAfiNwy #CreatorCommerce #VideoCommerce #EcommerceInnovation #RetailTrends #Firework

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  • AI shopping isn’t one-size-fits-all. Gen Z, Millennials, Gen X, and Boomers are all using AI in ecommerce, but not in the same ways, and not for the same reasons. From discovery to decision-making, expectations shift dramatically across generations. In this article, we break down how different age groups engage with AI while shopping, and what brands and retailers need to understand to meet them where they are. #VideoCommerce #EcommerceInnovation #AIinEcommerce #RetailTrends #Firework

  • Embedding video into your ecommerce experience is one of the most reliable ways to increase shopper engagement and conversion. But producing video at scale could come with concerns around high costs, long turnaround times, and creative constraints as product catalogs grow. Firework’s AI-Generated Content bridges that gap by transforming product images or short prompts into studio-grade, brand-ready videos in minutes. Brands gain speed and scale without sacrificing creative control or consistency. The takeaway: you don’t need a massive video library to unlock the value of video commerce, you just need a smarter approach to activating it. If you’re thinking about how to scale video across your site more efficiently, this is worth a closer look: https://lnkd.in/esAfiNwy #VideoCommerce #EcommerceInnovation #AIinEcommerce #RetailTrends #Firework

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  • In 2026, omnichannel no longer means being present everywhere. Most retailers already are. The real challenge now is whether those channels actually work together in a way shoppers notice, trust, and use. In this article, we break down what omnichannel really means now, what’s changing, and how to build experiences that resonate with shoppers. #Omnichannel #VideoCommerce #Firework

  • When shoppers are buying home improvement products, static images only go so far. Customers want to see how a product works, understand sizing and materials, and visualize how it fits into their everyday use before committing. GreenPan partnered with Firework to bring that clarity to life. By leveraging Firework’s Video Showroom and Shoppable Video, GreenPan transformed its ecommerce site into a 24/7 live, shoppable storefront. Shoppers can now watch cookware in action, understand key benefits, explore real-world use cases, and gain confidence through video, mirroring the experience of an in-store demo, online. The result is a more engaging, informative shopping journey that answers critical questions upfront, reduces uncertainty, and helps shoppers move from consideration to purchase with confidence. If you’re thinking about how video can elevate your ecommerce experience, let's start the conversation today: https://lnkd.in/esAfiNwy #VideoCommerce #EcommerceInnovation #RetailExperience #ShoppableVideo #Firework

  • Ever notice how shopping ramps up right before Valentine’s Day, and so does the anxiety about making the right purchase for loved ones? We’ve observed that spending is up, intent is high, and many shoppers are making last-minute decisions. That combination creates a real opportunity for brands and retailers to guide shoppers strategically AI shopping assistants are increasingly how retailers capture this demand. With tools like Firework’s AI FAQs, brands can answer last-minute questions instantly, surface gift-relevant products dynamically, and bring forward the videos and reviews that help shoppers feel confident in the moment. It’s a clear signal of how modern shoppers behave when emotion, urgency, and uncertainty collide. These same patterns show up across other high-intent moments, where AI-driven guidance becomes the difference between hesitation and conversion. Learn about what the latest retail spending data reveals here: https://lnkd.in/eVjvdfTZ #EcommerceTrends #RetailInnovation #AIinEcommerce #Firework

  • As an enterprise retailer or brand, you’re likely grappling with this question: How do we guide online shoppers through complex decisions at scale? This article breaks down how AI is changing conversational commerce from reactive support to proactive guidance, and what that means for conversion. #AIShopping #EcommerceStrategy #RetailInnovation #VideoCommerce #Firework

  • E-commerce is moving from static experiences to agentic ones. For years, websites have relied on shoppers to do the work: search, filter, compare, scroll. Even with better design, the burden stayed on the customer. That model doesn’t scale with shrinking attention or growing catalogs. Firework is built for what comes next. As an agentic video commerce platform, Firework uses AI-powered video, AI FAQs, and personalized experiences to actively guide shoppers through discovery and decision-making, across the entire site. Experiences adapt in real time based on intent signals, serving the right explanation, demo, or answer exactly when it’s needed. The result isn’t just better engagement. It’s faster understanding, fewer dead-ends, lighter site infrastructure, and more confident conversions. If you’re rethinking how your site supports discovery, speed, and conversion in 2026, it’s worth seeing this in action: https://lnkd.in/esAfiNwy #AgenticCommerce #VideoCommerce #AIinEcommerce #RetailInnovation #Firework

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Funding

Firework 8 total rounds

Last Round

Series B

US$ 150.0M

See more info on crunchbase