Oracle Financial Services reposted this
🚀 𝑹𝒆𝒊𝒎𝒂𝒈𝒊𝒏𝒊𝒏𝒈 𝑪𝒐𝒓𝒆, 𝑪𝒍𝒂𝒊𝒎𝒔 & 𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑽𝒂𝒍𝒖𝒆 𝒊𝒏 𝒕𝒉𝒆 𝑨𝑰 𝑬𝒓𝒂 Oracle Financial Services team had great discussion with insurance leaders at the FUTR luncheon roundtable moderated by Craig Baty, exchanging perspectives on how AI is reshaping the industry — and where the real opportunities and challenges lie. Together, we explored what it truly means to reimagine core systems, claims processes, and customer value in today’s digital-first landscape. ✨ A few reflections: 🤖 Embedded AI within enterprise applications (e.g. CRM) is still underutilized — adoption isn’t quite where many vendors expect it to be 🌏 Data residency remains a major hurdle, especially in highly regulated environments like insurance 📊 AI use cases today are largely focused on productivity gains or customer engagement — with limited examples of deep, industry-specific applications solving core insurance challenges 💡 The takeaway? While AI momentum is strong, meaningful transformation requires more than just technology — it calls for clear strategy, strong governance, and real business use cases. #AI #Insurance #DigitalTransformation #Innovation
