• Resolved ImageWP SITES

    (@wordpresssites)


    Even when VideoPress is switched off, existing videos are still controlled by VideoPress meaning if you no longer want to use VideoPress, you cannot use the already uploaded media file with the standard video block, you need to re-upload the file.

    Image

    How do i turn off VideoPress and revert back to using the standard video block without having to re-upload all videos?

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  • Hello there, Sebastian here. I hope you are having a pleasant day.

    Thank you for bringing your question to us and trusting our support.

    If you would like to switch from VideoPress to the standard video block, the process does require downloading your videos from VideoPress and then uploading them again using the standard video block. Currently, there is no built-in feature to convert VideoPress videos for use in the standard video block without the re-upload step.

    To help streamline things, we are happy to provide you with a link to download all of your VideoPress videos. Please reach out to us directly using this form: https://jetpack.com/contact-support/?hpi=1, and we will promptly share your download link.

    Warm regards,

    Plugin Support ImageStef (a11n)

    (@erania-pinnera)

    Hello @wordpresssites,

    Thanks for the follow-up – we have received your request via email so we’ll address it via email shortly.

    As also mentioned here, in the future please do not send your email address in public channels as it’s inherently insecure. I am asking the mods to redact this info.

    (Internal ref for HE: 10470971-zen)

Viewing 2 replies - 1 through 2 (of 2 total)

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