Video Press Global Video Privacy Settings After Migration

Resolved WP SITES
(@wordpresssites)

5 months, 3 weeks ago

After web host migration away from WordPress.com, my videos are now private.

Jetpack —> Settings —> Performance —> Media —> VideoPress —> Privacy: Restrict views to members of this site.

Global settings are not set to private. Example.

And when i disable VideoPress in Jetpack, videos are broken :

And, i have also noticed all videos are unattached.

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Chatoxz (a11n)
(@chatoxz)

5 months, 3 weeks ago

Hello there, Sebastian here, I hope you are doing well.

Due to technical limitations, if you’re transferring your site to a new WordPress installation, the VideoPress content can’t be automatically migrated with it. You can read more details here:

https://jetpack.com/support/jetpack-videopress/troubleshooting-video-hosting-issues/#migrating-your-videopress-content-to-a-new-site

We may be able to help with this, so please share your new and old site URLs here so we can take a look. If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread.

Cheers,

Thread Starter WP SITES
(@wordpresssites)

5 months, 3 weeks ago

It’s only a migration from one host to another. Same WordPress installation and domain.

Here’s an example of the private video at the end of this post.

I can go to media and change the privacy per video but i want to use the global settings.

Thread Starter WP SITES
(@wordpresssites)

5 months, 3 weeks ago

Any update on this? I cannot change the status from private to public.

Plugin Support Paulina H. (a11n)
(@pehaa)

5 months, 2 weeks ago

Hi Brad,

I can see that we have a ticket open with you so I will mark this thread as resolved and we’ll follow up via ticket.

Thank you!

Thread Starter WP SITES
(@wordpresssites)

5 months, 2 weeks ago

Please provide the link to bulk download the video files.

Is there any way i can use the existing files i uploaded to my media library or convert them from VideoPress back to the video block?

Viewing 5 replies - 1 through 5 (of 5 total)

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