ElevenLabs

We’re partnering with Customers Bank - a $25 billion-asset US bank with a Net Promoter Score nearly double the industry average - to deploy ElevenAgents across their customer and employee operations. Customers Bank is known for its Single Point of Contact model, where every client has a dedicated banker who knows their business. As customer expectations shift toward conversational, always-on support, they chose ElevenAgents to extend that model into support channels without compromising the experience quality that earned that loyalty. Over the coming months, Customers Bank will roll out a series of AI agents, including: - A 24/7 voice and chat support agent for account inquiries, card services, and transfers across phone, web, and mobile - An onboarding agent that guides new customers through account setup - A real-time coaching agent that assists contact center staff during live calls Customers will get faster answers, shorter hold times, and access to the same quality of service at 10pm as at 10am. Every agent will be built with human escalation paths, ensuring a person is always one step away when the conversation calls for it. Together, we plan to expand the partnership into additional banking workflows over time.

We’re partnering with Turn.io to help expand access to voice-enabled health information on WhatsApp. Through the Health & AI Accelerator, 10 nonprofits will be supported to build and deploy voice-enabled services using ElevenLabs - making it easier for patients to access health information, navigate care, and stay connected, especially in low-literacy and multilingual settings. Selected participants will receive access to the Turn.io platform, along with $250K in shared ElevenLabs credits and hands-on technical guidance to help design and launch real-world solutions at scale. Nonprofit applicants not selected for the cohort will also be invited to join our Impact Program, with access to free ElevenLabs credits.

ElevenLabs has been named a 2026 Google Cloud Marketplace Partner of the Year for Applied AI - selected for measurable customer success, technical excellence, and innovation. By pairing frontier research with product, and the infrastructure to scale globally, companies building on ElevenLabs and Google Cloud have shipped real results: - Klarna: 90% reduction in cost per resolution - Better.com: 2x lead-to-lock conversion for mortgage sales - Revolut: agents live in 31 languages from a single configuration - PocketFM: 90% reduction in production costs ElevenAgents, ElevenCreative, and ElevenAPI are all available through Google Cloud Marketplace and Model Garden.

Razorpay, one of India's largest payments platforms serving millions of merchants, is scaling outbound engagement with ElevenAgents. Reaching merchants at the right moment - to recover churned accounts, drive feature adoption, or communicate during incidents - is hard to do consistently at scale. To solve this, Razorpay deployed voice agents in Hinglish that proactively call merchants and capture structured insights from every conversation, turning manual outreach into a scalable, repeatable process. Read the full case study at the link in the comments.

Our cofounder Mati Staniszewski joined Stripe’s John Collison to discuss the next big breakthroughs in audio AI, the intricacies of conversational agents, and how to build an AI native company. Links to the full episode in comments.

We added over $100M in net new ARR in Q1 2026. That’s ElevenLabs best quarter to date driven by enterprises deploying conversational agents across voice, chat, text and email. Proud to build with companies like Deutsche Telekom, MasterClass, Better, Klarna and Revolut as they re-imagine how they communicate with their customers across support, sales & marketing.

On June 1, we’re hosting the ElevenLabs Summit in Warsaw - bringing together leaders who are transforming how we interact with technology. We’re excited to announce our first speaker: Markus Villig, Founder and CEO of Bolt, the global mobility platform with more than 200 million lifetime customers.

ElevenLabs can now be deployed on-premise and on-device. This expands our deployment options beyond cloud and VPC, to cover the full range of enterprise environments. On-Premise runs on your own servers, in your own data center, on Confidential Computing infrastructure with GPUs. This is best suited to government agencies and organizations that cannot procure cloud infrastructure in their required region. On-Device runs directly on the hardware itself and is built for offline inference on constrained compute. This is best suited for cases that require offline inference, such as embedding voice into vehicles or wearables. For organizations that need their data to remain inside their own cloud environment, we offer VPC deployments on AWS SageMaker and GCP Vertex. Our models run in your cloud account and we cannot access your data or logs. This is best suited to organizations with data residency requirements that are hard to meet with SaaS. On-Premise and On-Device are in early access, with initial releases expected in the first half of 2026. VPC deployments are available now. 

We’re at HumanX this week. Mati Staniszewski demoed ElevenAgents live on stage, showing how agents can handle real-time multilingual support, seamless transfers, and even proactive calls. Come and visit the team at booth 306.