Utilities Customer Service Division

New Utility Payment System Now Available

The City of Bradenton's new utility payment system, Utility Access, is now available. The new system includes Text-to-Pay, AutoPay, account notifications. payment scheduling and more.


Customer who were previously enrolled in direct debit will need to enroll in AutoPay through Utility Access. Existing direct debit enrollment did not transfer to the new system. 

Enroll in the new system and pay your bill online.

New Utility Payment System FAQs.


The City of Bradenton provides utility billing services to approximately 15,000 customers. We are here to provide courteous, responsive, quality service to our customers by creating a respectful, positive, and enjoyable work environment. Patrons will be greeted promptly, pleasantly and courteously, whether on the phone, in e-mail or in person at City Hall.

 

Not sure if you live in City limits? Check your address here first.

Water Accounts can ONLY be Established by PROPERTY OWNERS

Backflow Testing

Watering Schedule and Rules

Phase III "Extreme" Water Shortage Order

One-day-per-week lawn watering restrictions remain in effect through March 31, 2027, due to a regional Water Shortage Order issued by the Southwest Florida Water Management District.

Please monitor this page and Southwest Florida Water Management District for up-to-date information as restrictions can change at any time.